Production support:
• Create, authorize, and monitor translation jobs in TMS (Smarting).
• Create delivery PR by using script.
• Onboarding repo in TMS.
• Changing configuration/setting in TMS.
• Providing Bug Fix support.

Technical support:
• Troubleshoot production issues by analyzing issues, narrowing down root cause, and providing the best solution possible.
• Understanding different Content Repositories (GitHub, Contentful, Salesforce, eCAT (internal tool), OKM, IBM Watson) to provide appropriate support.
• Identify bottleneck, gaps, and problematic areas in L10N processes and tools.
• Propose and/or build technical solutions to improve overall timeline and quality in L10N processes and tools.
• Provide solutions to maintaining Language Assets (TM, AM, TD, MT).

Visual context and validation support:
• Using test case suite and automation to generate visual context or screenshots.
• Setting up stages/build by working closely with Product teams.
• Navigating flows with high understanding of PayPal Products.

Qualification and Requirements:

Must have:
• Fluency/Excellence in English language.
• Full understanding on how L10N and TMS work.
• Knowledge about GitHub, JIRA, Slack, Postman.
• Knowledge about QA, test cases, automation, staging, build.
• Knowledge about i18n, localizability, and code/contents relationship including DPH.
• Good communication skills.
• Quick learner, passionate about L10N, works well in a team setting.

Nice to have:
• Scripting, API
• Smartling specific knowledge
• Experience working with Content and Product development Teams

Schedule: Mexico time (But 6 hours of work must be in PST time zone)
Start Date: ASAP

Please submit your updated English resume when applying for the job to with the subject line: L10N Engineer - Mexico, to receive more details and the next steps of the process.

Pactera EDGE, a global digital and technology services company. We bring together data, intelligence and experiences to deliver human-centric solutions to complex business challenges.

Pactera EDGE is an equal opportunity employer and will not discriminate against any of our applicants on the grounds of race, gender, religion or background.

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